About Us

Zenluxi is a fashion-forward brand specializing in modern headwear, born from a passion for street style and self-expression. At Zenluxi, we believe that a cap is more than just an accessory — it’s a statement of individuality, attitude, and lifestyle.

From dynamic Baseball Caps and bold Hiphop Hats to laid-back Bucket Hats, each collection is crafted with care, blending contemporary trends with top-tier quality. Our mission is to offer versatile designs that let you express who you are, effortlessly — every day, every outfit.

Zenluxi – Every Hat Has A Story

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Get in Touch with Us

We're always ready to assist you, and there are several easy ways to connect:

  • For immediate support, use the chat feature right on our website.
  • Follow and message us on Facebook or Instagram, we’re active and happy to help.
  • Drop us a line at support@zenluxi.com, and we’ll respond as quickly as we can.
  • Simply fill out our online contact form, and our team will get back to you shortly.

Your satisfaction matters - we’re here to make your ZenLuxi experience seamless and enjoyable!

Contact Us

FAQs

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How about the Shipping time?

A. Domestic Shipping Services

Shipping Method Price Per Item Additional Item
Standard Shipping (5–10 business days) $7.45 + $0

B. International Shipping Services

Shipping Method Price Per Item Additional Item
International Shipping (10–30 business days) $9.89 + $0

C. Processing & Shipping Time

Processing Time:
Orders are typically processed within 1-3 business days. Processing may take longer during holidays or peak seasons, so we kindly ask for your patience.

Shipping Time:

  • Standard shipping: 5-10 business days.

  • International shipping: 10-30 business days.

    Delivery times may vary due to customs clearance and holidays.

Note:
The estimated arrival date of your package is calculated as Processing Time + Shipping Time.

Order Tracking:
A tracking code for your order will be sent to your email within 1-5 business days after the order has been shipped.

D. Cancellation Policy

You can cancel your order within 12 hours of placing it. After this period, we are unable to process cancellations as your order will have moved into processing and shipping. Therefore, once the 12-hour window has passed, your order will proceed as scheduled.

If you want to cancel your order, please send us an email at support@zenluxi.com

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What is your Cancellation Policy?

You can cancel your order within 12 hours of placing it. After this period, we are unable to process cancellations as your order will have moved into processing and shipping. Therefore, once the 12-hour window has passed, your order will proceed as scheduled.

If you want to cancel your order, please send us an email at support@zenluxi.com

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Can I receive a tracking number for my order?

The tracking code for your order will be sent to your email within 1-5 business days after the order has been shipped.

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How to contact us?

Address: 529 Walnut St, Brighton, CO 80601, United States.

Email: Support@zenluxi.com

We're always ready to assist you, and there are several easy ways to connect:
For immediate support, use the chat feature right on our website.
Follow and message us on Facebook or Instagram. We’re active and happy to help.
Drop us a line at support@zenluxi.com, and we’ll respond as quickly as we can.
Simply fill out our online Contact Form below, and our team will get back to you shortly.

Your satisfaction matters - we’re here to make your ZenLuxi experience seamless and enjoyable!

Our support team will respond within 12-24 hours as soon as possible.

ZenLuxi - Every Hat Tells A Story