Shipping Policy
A. Domestic Shipping Services
| Shipping Method | Price Per Item | Additional Item |
|---|---|---|
| Economy Shipping (7-12 business days) | $6.93 | + $0 |
| Standard Shipping (5-8 business days) | $7.45 | + $0 |
| Express Shipping (3-5 business days) | $8.89 | + $0 |
B. International Shipping Services
| Shipping Method | Price Per Item | Additional Item |
|---|---|---|
| International Shipping (10-30 business days) | $7.89 | + $0 |
C. Processing & Shipping Time
Processing Time:
Orders are typically processed within 1-3 business days. Processing may take longer during holidays or peak seasons, so we kindly ask for your patience.
Shipping Time:
- Economy Shipping: 7-12 business days.
- Standard shipping: 5-8 business days.
- Express shipping: 3-5 business days.
- International shipping: 10-30 business days.
Delivery times may vary due to customs clearance and holidays.
Note:
The estimated arrival date of your package is calculated as Processing Time + Shipping Time.
Order Tracking:
A tracking code for your order will be sent to your email within 1-5 business days after the order has been shipped.
D. Cancellation Policy
You can cancel your order within 12 hours of placing it. After this period, we are unable to process cancellations as your order will have moved into processing and shipping. Therefore, once the 12-hour window has passed, your order will proceed as scheduled.
If you want to cancel your order, please send us an email at support@zenluxi.com