Return Policy
We offer a generous 30-day return window starting from the date your order is delivered. If you're not completely satisfied with your purchase, you may request a return within this period.
To qualify for a return, items must be:
- Unused and in their original condition
- Complete with original packaging and tags
- Accompanied by valid proof of purchase (such as an invoice or order confirmation)
To initiate your return, please contact us at support@zenluxi.com. Once your return is approved, we will send you detailed instructions via email, including the return shipping address.
Please Note: Return shipping costs are the responsibility of the customer.
To ensure a smooth process, include a note with your order number inside the return package and make sure your shipment can be clearly linked to the original order. This helps us process your return without delays.
Over 99% of our customers love their ZenLuxi hats and never need to return - we’re confident you’ll feel the same!
Company Contact Information
Email: Support@zenluxi.com
Address: 529 Walnut St, Brighton, CO 80601, United States.